Digital Assistant
Your agency is open. Even when your team is not.
Steward's Digital Worker responds to every enquiry in under 60 seconds — qualifying leads, booking viewings, and handling questions at 10pm on a Sunday the same way it does at 10am on a Monday.
Your team arrives in the morning to a scored pipeline and a full transcript of every overnight conversation. Not a pile of unread messages.
See it in action22:31 on a Tuesday. Enquiry responded to in under 60 seconds.
Instant response
60 seconds. Not 12 hours.
Harvard Business Review found that responding within an hour makes you 7× more likely to qualify a lead than waiting two hours. Most independent agencies respond the next morning.
Steward responds in under 60 seconds — every portal, every channel, around the clock. The applicant who messaged at 22:31 has a confirmed viewing before your team switches on their computer.
Sarah enquired at 22:31 on a Tuesday. Steward qualified her before midnight.
Your agent reads the full transcript before they make the first call.
Lead qualification
Hot, warm, or cold — before your team starts the day.
Steward asks the qualifying questions — budget, move-in date, requirements, flexibility — and scores every lead before your agents see it.
Your team arrives with a full conversation transcript, a lead score, and a suggested first action. No cold calls. No introductory conversations. Just informed outreach that converts.
Self-serve booking
Diary fills overnight. Your agents arrive prepared.
Applicants choose their own viewing slot during the conversation. Your calendar fills automatically — no back-and-forth, no phone tag, no double-bookings.
Reminders go out automatically to the applicant 24 hours and 1 hour before. Confirmations are sent. Follow-ups are triggered. Your agents show up to viewings they did not have to organise.
Sarah picks her slot. The diary fills itself.
The hours your team can't cover. Steward covers them.
After-hours cover
Your office closes. Your pipeline doesn't.
Every after-hours enquiry is captured, qualified, and handed to your team in the morning — complete with the full conversation, a lead score, and a suggested next step.
Your agency's voice, your tone, your questions — Steward handles the conversation the same way a skilled member of your team would. Just without the overtime.
Every conversation is recorded and retained for 7 years. Full audit trail available on request.
“We respond to our enquiries already.”
During office hours, yes. But 44% of Rightmove enquiries arrive after 6pm. Sunday mornings, bank holidays, during viewings when phones go to voicemail. Steward is not about replacing your team — it is about making sure the agency is open when your team genuinely cannot be.
See what your agency misses after hours.
20 minutes. We show you a real after-hours enquiry, handled live.
Book a demo