For UK trade businesses
Never miss another job.
Marlo answers every call and message, replies in seconds, and keeps every job in one place — so the first-responder who wins the work is you.
The first to reply wins the job
of customers hire the first contractor who responds
of trades manage to reply within the hour — the gap is your opportunity
more likely to convert when you reply within 5 minutes
of customers avoid a business with fewer than 20 reviews
Industry estimates suggest a small trade business loses £24,000+ a year to missed calls. Sources: BrightLocal, IBISWorld, Logic4training.
How Marlo works
From missed call to won job — without you stopping work.
An enquiry comes in
A call, a WhatsApp, a web form, a Google lead — from any channel, at any hour, even while you are on the tools.
Marlo answers in seconds
It replies straight away in your business name, answers the common questions, and captures the job details.
Everything lands in one place
Every enquiry, every customer, every quote — one simple inbox built for a trade business, not a corporate sales team.
You win the job
You follow up when it suits you, already ahead of the trades who never picked up.
See Marlo work
A real enquiry — answered and captured while you are on the tools.
The conversation — on WhatsApp, in your business name
Every lead, in one inbox
What Marlo does
Your front desk, without hiring one.
Answer every call
Marlo picks up around the clock, so a missed call never becomes a lost job.
Reply in seconds
Instant WhatsApp and website replies while the customer is still deciding who to call.
One enquiry inbox
Web, WhatsApp, phone and Google leads gathered in a single place you actually check.
Quotes, done quicker
Snap a photo, pull your rate card, send a tidy PDF quote — without sitting at a desk.
Win more reviews
Marlo asks happy customers for a review at the right moment, and helps you reply to every one.
Never miss a renewal
Service and safety reminders (boiler service, gas safety) go out on time, automatically.
Built for your trade
One tool, tuned to how your trade actually works.
Reputation wins the next job
More five-star reviews, without the awkward asking.
72% of people trust reviews as much as a personal recommendation, and businesses that reply to reviews are linked to around 35% more revenue. Marlo asks the right customers at the right time, and helps you reply to every review — good or bad.
Plans
Three levels. We price it around your business.
Every trade business is different, so pricing is tailored to yours. Have a quick chat and we'll recommend the right level and a price that fits — no pressure.
Starter
Stop missing web and message enquiries.
- ✓Website chat + WhatsApp replies, instantly
- ✓One enquiry inbox for every lead
- ✓Your business voice, day and night
Growth
Answer every call, capture every paid lead.
- ✓Everything in Starter
- ✓24/7 call answering — no missed calls
- ✓Google Local Services Ads captured automatically
Complete
Quote quicker, keep customers for life.
- ✓Everything in Growth
- ✓Photo-to-PDF quotes with your rate card
- ✓Nurture, review requests & service reminders
Questions trades ask us
I am on the tools all day — how would I answer anyway?
You would not have to. That is the whole point. Marlo answers and replies for you while you work, and hands you the job details to follow up when it suits.
Does it sound robotic to my customers?
No. Marlo speaks in plain English, in your business name, like a good office colleague — not a machine reading a script.
I only miss the odd call. Does it really matter?
It adds up. 79% of callers move on to the next listing within 30 minutes, and 85% will not leave a voicemail. A missed call is usually a lost job, not a callback.
Is it hard to set up?
No IT project. How quickly you are up and running depends on your setup, so the team confirms timings with you after a quick look at how you work today.
See Marlo answer a real enquiry. Live.
A short walkthrough on your own trade's enquiries — no jargon, no pressure. We'll show you exactly what your customers would hear and see.
Or email hello@roiyage.co.uk